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To become the preferred internet service provider by delivering innovation, reliability, and exceptional customer experiences.

  • +1888-311-6970
  • 3303 Spring Creek Parkway, Houston, Texas 77068
  • support@effinityinternetcable.com
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To provide world-class internet solutions that enhance digital experiences for everyone

FAQ

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Frequently asked question

The most question we had.

Our expert support team is available around the clock, 24/7/365, to assist you whenever you need it.

What plans does Effinity Solutions offer?

We offer a range of internet plans tailored to fit both residential and business needs, with options for different speeds, data usage, and pricing. Visit our Plans page

How do I sign up for a new service?

Signing up is easy! Simply check your area’s availability on our website, choose a plan that fits your needs, and follow the instructions to sign up. You can also contact our support team

How long does installation take?

Our standard installation process is quick and hassle-free, typically completed within 1-3 business days after signing up. Our technician will handle everything setup to your connection is perfect.

Can I upgrade or change my plan later?

Yes, you can easily upgrade or change your plan at any time. Just reach out to our customer support team, and they’ll help you switch to the plan that best fits your current needs

What if I face a service issue or outage?

Our support team is fully staffed 24/7/365 to assist you with any service issues. We pride ourselves on providing the fastest maintenance and repair services to get you back online quickly.

What equipment is needed,?

We provide all necessary equipment, including a Wi-Fi router, during installation. You can either rent or purchase the equipment based on your preference.

Do you offer bundles or discounts?

Yes, we often run special promotions and bundle deals that combine internet, phone, and security services. Check our Promotions page or contact support to learn more about current offers.

What payment options do you accept?

We offer flexible billing options, including monthly or annual payments. You can pay online via credit/debit card, direct bank transfer, or through our mobile app.

What happens if I need to cancel?

We offer both contract and no-contract plans to suit your needs. If you choose to cancel, our support team will guide you through the process with minimal hassle.

How do I contact customer support?

You can reach our customer support team 24/7 via phone, email, or live chat. Visit our Contact Us page for all the details.

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Reliable, Fast, and Secure Internet Solutions for Homes and Businesses

Get in touch

  • 3303 Spring Creek Parkway, Houston, Texas 77068
  • +1888-311-6970
  • support@effinityinternetcable.com

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