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Refund policy

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Refund Policy

Effinity Solutions is committed to customer satisfaction. If you are not completely satisfied with your service within the first 30 days, you may request a full refund, subject to the following conditions:

  • The refund request must be submitted within 30 days of activation.
  • Any equipment provided must be returned in good condition.
  • Refunds do not apply to add-ons, custom plans, or non-standard services.

For refund requests, please contact billing@effinitysolutions.com.